About HealthConnect
HealthConnect is a direct-to-patient portal that works across multiple therapies. It helps patients get medication information, understand coverage, and request benefits verification — with seamless handoffs into the Isomera backend for agents and follow-up.
One portal, multiple workflows
Designed for patient-facing experiences built by partners, powered by Isomera behind the scenes.
Medication Q&A
Ask general questions and get answers grounded in resources and documents.
Instant Coverage Check
Collect member details and run an EDI eligibility/benefits check for a quick snapshot.
Payer Call Escalation
When deeper coverage details are needed, create a follow-up action for a payer call.
Built for end-to-end demos
Every widget interaction is recorded as a Case in Isomera, with linked conversations (chat and voice) and a clear audit trail for what happened and what to do next.
Case created as soon as chat starts
Chat turns persisted into the canonical conversation timeline
Follow-up actions surface directly in Isomera
Optional escalation to a payer call via Nate
Try the demo
Open the chat widget and use slash commands for deterministic flows.